Privacy Notice

Hireovate helps individuals and organisations navigate career transition using market intelligence, executive recruitment expertise, and modern AI-enabled tools.

This Privacy Notice explains how we collect, use, store, and protect personal information when you visit our website, contact us, use our services, or participate in a Hireovate career transition programme.

1. Information we collect

We may collect the following types of personal information:

• Contact details: Name, email address, phone number, location, LinkedIn profile, and employer or company information.
• Career information: CVs, resumes, LinkedIn profiles, job titles, employment history, skills, career preferences, target roles, compensation expectations, location preferences, and other information you choose to share with us.
• Programme information: Notes from coaching sessions, market scan inputs, job search preferences, outreach plans, interview preparation materials, and feedback shared during the programme.
• Website and usage data: Basic technical information such as browser type, device information, pages visited, referring links, and website usage patterns. This may be collected through analytics tools or cookies.
• Payment and billing information: Where applicable, billing details, payment status, company invoicing details, and transaction records. We do not intentionally store full payment card details.

2. How we use your information

We use personal information to:

• Provide Hireovate services and career transition support.
• Prepare market scans, target company lists, role research, positioning guidance, and outreach recommendations.
• Communicate with you about your enquiry, programme, or account.
• Improve our website, services, tools, and client experience.
• Manage billing, contracts, administration, and customer support.
• Comply with legal, regulatory, tax, accounting, and security obligations.
• Protect our business, users, and services from misuse or unauthorised access.

3. Lawful basis for processing

Where GDPR or UK GDPR applies, we rely on one or more of the following lawful bases:

• Contract: to provide services you or your employer have requested.
• Legitimate interests: to operate and improve our business, respond to enquiries, manage client relationships, and provide relevant career transition support.
• Consent: where you choose to provide optional information or agree to receive certain communications.
• Legal obligation: where we need to retain or disclose information to comply with applicable law.

4. Use of AI tools

Hireovate may use AI-enabled tools to help with research, drafting, market mapping, role analysis, company research, and career transition planning.

We do not use AI tools to make automated final decisions about individuals. AI outputs are reviewed and interpreted by humans. You should not provide highly sensitive personal information unless we specifically request it and explain why it is needed.

Where third-party AI or software tools are used, we take reasonable steps to limit the information shared and use providers that are appropriate for professional business use.

5. Sharing your information

We may share personal information with:

• Service providers who support our website, email, analytics, document creation, scheduling, CRM, payment, or operational systems.
• Employers or sponsoring organisations, where they are paying for a programme, but only at an appropriate and proportionate level.
• Professional advisers, including legal, tax, accounting, or compliance advisers.
• Regulators, authorities, or other parties where required by law.
• Other parties where you have asked us to make an introduction or share information.

We do not sell personal information.

6. International users

Hireovate may work with individuals and organisations in Ireland, the UK, Europe, and the United States. This means personal information may be processed or accessed from different countries.

Where required, we take steps to ensure appropriate safeguards are in place for international transfers of personal information.

7. Data retention

We keep personal information only for as long as reasonably necessary for the purposes described in this notice.

Typical retention periods may include:

• Enquiry records: up to 24 months.
• Client and programme records: up to 6 years where required for business, legal, accounting, or tax reasons.
• Marketing contacts: until you unsubscribe or request deletion.
• Website analytics: according to the settings of the relevant analytics provider.

We may retain limited records where necessary to establish, exercise, or defend legal claims.

8. Your rights

Depending on where you are located, you may have rights to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Restrict or object to certain processing.
• Request portability of your information.
• Withdraw consent where processing is based on consent.
• Complain to a data protection regulator.

In Ireland, the relevant regulator is the Data Protection Commission. In the UK, it is the Information Commissioner's Office.

9. Security

We use reasonable technical and organisational measures to protect personal information. No system is completely secure, so we cannot guarantee absolute security of information transmitted online. The FTC also recommends that businesses understand what personal information they hold, who has access to it, and how it flows through the business as part of good data security practice.

10. Contact us

For questions about this Privacy Notice or how we handle personal information, contact:

• Business: Hireovate Limited (Register Number: 819011)
• Email: [email protected]
• Address: 197 Howth Road, Clontarf, Dublin, Ireland